Shipping Policy

At our platform, we only showcase products and share your details with the authorized seller. We do not sell or take any payment from you; payment is Cash on Delivery (COD) only, collected by the seller at delivery. This Shipping Policy explains how delivery generally works once the seller processes your interest.

By submitting your interest on our website, you agree to the terms outlined below.

2. Processing Your Interest

• After you submit your details, we pass them to the seller. The seller will contact you to confirm the product, price, and delivery.
• Once confirmed with the seller, they typically process and dispatch within 1–3 business days (Sundays and public holidays excluded).
• Delivery and COD payment are the seller’s responsibility.

3. Shipping Locations

• The seller currently ships within India only
• International addresses are not supported

4. Delivery Timelines

Estimated delivery timelines after dispatch:

• Metro & major cities: 3–7 business days
• Other locations: 5–10 business days

Delivery timelines are estimated and may vary depending on location, courier availability, weather conditions, or unforeseen circumstances.

5. Courier & Logistics Partners

• Orders are shipped through reliable third-party courier and logistics partners
• Courier partners are selected based on serviceability and delivery performance
• Courier partner assignment may vary depending on delivery location

Our platform does not directly control courier operations but coordinates delivery support where required.

6. Shipping Charges

• We do not charge you anything. Any shipping or product cost is as per the seller and will be communicated when they contact you.
• Payment is COD only—you pay the seller at the time of delivery (no online payment to us).

7. Order Tracking

• Once dispatched, tracking details are shared via SMS, email, or WhatsApp
• Customers can track shipment status using the provided tracking link
• Tracking updates are dependent on courier partner systems

8. Delivery Attempt & Customer Responsibility

• Courier partners will attempt delivery at the address provided by the customer
• Customers must ensure accurate and complete delivery information
• Failed deliveries due to incorrect address, unavailability, or refusal may result in return to origin

In such cases, re-shipping or cancellation may be subject to additional charges.

9. Delayed or Lost Shipments

• Delays caused by courier partners, weather, strikes, or operational issues are beyond our direct control
• In case of excessive delays or lost shipments, customers should contact our support team
• We will coordinate with the courier partner to resolve the issue as per their policies

10. Damaged Packages During Transit

• If a package appears visibly damaged at delivery, customers are advised to refuse delivery and inform us immediately
• If damage is noticed after delivery, contact support within 24 hours with images

Such cases are handled as per our Return & Refund Policy. For more information, please review our Privacy Policy and Terms & Conditions.

11. Undelivered / Returned Orders

• Orders returned due to customer unavailability, refusal, or incorrect address may not be eligible for free re-dispatch
• Refunds (if applicable) will be processed after deduction of shipping and handling charges

12. Policy Updates

reserves the right to update or modify this Shipping Policy at any time. Changes will be effective immediately upon posting on the website.

✅ Compliance Note

This Shipping Policy is designed to ensure transparency, customer clarity, and compliance with Indian e-commerce regulations and Google Ads trust requirements.

For related information, please review our Privacy Policy, Terms & Conditions, and Return & Refund Policy.